Healthcare professionals collaborating in a startup focused on patient advocacy.
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Sponsor Our ArticlesSolace, an innovative healthcare startup founded by Jeremy Gurewitz and Sara Sargent, has secured Series B funding led by Menlo Ventures. This investment has boosted its valuation to over $300 million, allowing it to expand services that connect patients with healthcare advocates. With a unique approach to patient advocacy and an impressive 96 NPS score, Solace is at the forefront of a movement to redefine healthcare support across the U.S.
Have you ever felt lost in the tangled web of the healthcare system? Well, you’re not alone! That’s where the innovative healthcare startup Solace comes into play. Founded in 2022 by the dynamic duo Jeremy Gurewitz and Sara Sargent, this startup is here to keep you on track as you navigate the ups and downs of your medical journey.
Recently, Solace caught the attention of investors once again, securing a significant amount of funding led by Menlo Ventures. This new wave of investment, part of their Series B funding round, has pushed their valuation to an eye-popping $300 million. Yes, you read that right! Solace is aiming to raise about $40 million in this latest funding effort to expand their impactful services even further. How does that sound as a vote of confidence in their mission to reinvent healthcare support for patients around the country?
So, what exactly does Solace do? In a nutshell, they connect patients with healthcare advocates ready to lend a helping hand. Whether it’s scheduling appointments, appealing insurance denials, or simply figuring out what to do next, Solace is dedicated to helping folks navigate the often messy healthcare landscape. With services tailored to assist Medicare patients, Solace pairs these individuals with a team of former doctors, nurses, pharmacists, and other clinical professionals located across all 50 states. Now that’s what we call comprehensive support!
Solace isn’t just about walking the walk; they help patients deal with over 100 conditions, from chronic issues to autoimmune diseases and even during hospitalization. And here’s a significant perk: Medicare has started covering patient advocacy services just last year, making it easier (and more affordable) for patients to access these invaluable resources.
While multiple startups are jumping into the healthcare space, many have yet to recognize the real value of working directly with patients. Solace stands out with its unique approach, actively matching patients with advocates through a proprietary algorithm. This ensures that individuals are paired with someone who understands their specific needs. Plus, they boast an outstanding 96 NPS score, a testament to their effective service and patient satisfaction.
The company has also created its own Electronic Health Record (EHR) system that allows advocates to manage and access patient medical records in real-time. It’s like a convenient one-stop shop for those tricky healthcare tasks. Also, by offering interactive engagement, patients can easily connect with their advocates, ensuring that they’re never in it alone.
The Series B funding comes at a crucial time when public confidence in the healthcare system is faltering. After serious events and shifts in sentiment within the industry, the call for transparent and accessible healthcare solutions has never been louder. Solace is right at the front lines of this movement, bravely venturing to redefine the healthcare landscape in the U.S.
The funds raised in their Series B round won’t just be hanging around. As it turns out, Solace is looking to put this capital to work by enhancing their platform, expanding their network of advocates, and exploring coverage options among Medicaid and private insurers. Talk about forward-thinking!
Did you know that, by early 2025, Solace had a revenue run rate of $10 million? Prior to this round, the startup had already raised a total of $21 million. They previously secured $14 million in Series A funding last August from notable investors who believe in their mission.
As the journey continues, Solace is on a mission to make healthcare advocacy more accessible, efficient, and effective. With the backing of investors and a loyal user base, it seems like the sky is the limit for this remarkable startup. Are you ready to take the leap into a simpler healthcare experience? Solace is here to guide the way!
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